Privacy Policy

(Last updated: [October 2025])

Château Lamothe-Bergeron places particular importance on protecting your personal data. This privacy policy aims to provide clear and transparent information about the data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Data Controller

The personal data collected on this website is processed by:

Château Lamothe-Bergeron
49 chemin des Graves, 33460 Cussac-Fort-Médoc – France
SIRET: 51106998100039
VAT: FR19511069981
Tel.: +33 (0)5 56 58 94 77
Email: contact@lamothebergeron.fr

2. Data Collected

We only collect the data necessary for the purposes pursued:

Identification and contact data: first name, last name, email address, phone number, postal
address.
Browsing data: IP address, browser type, pages visited.
Reservation and purchase data: information required for processing and delivering your
wine orders or visit bookings.
Marketing data: preferences, newsletter subscriptions.

3. Purposes of Processing

Your data is used to:

Manage your online visit bookings and orders.
Respond to your inquiries via our contact form.
Send you newsletters and information about our events (subject to your consent).
Improve the user experience of our website and services (satisfaction surveys, questionnaires).
Fulfill our legal and accounting obligations.

4. Legal Basis for Processing

Processing of your data is based on:

Your consent (newsletter subscription, marketing cookies).
The performance of a contract (visit booking, online sales).
Compliance with legal obligations (invoicing, accounting).
The legitimate interests of Château Lamothe-Bergeron (service improvement, website security).

5. Data Recipients

Personal data collected is intended for internal teams (administrative, wine tourism, sales) and our technical service providers (hosting, secure payment module Monetico, Rue des Vignerons platform). We commit to never sell or transfer your data to third parties for commercial purposes.

6. Data Retention

Order-related data: retained for the legal accounting period (10 years).
Newsletter data: retained until you unsubscribe.
Contact data: retained for up to 3 years after the last interaction with you.

7. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access, rectification, objection, erasure, restriction of processing, and data portability.
Right to withdraw your consent at any time (e.g., unsubscribe from the newsletter).
Right to lodge a complaint with the CNIL (www.cnil.fr).

To exercise your rights, please contact us at: contact@lamothebergeron.fr

8. Data Security

We implement all necessary technical and organizational measures to protect your personal data from unauthorized access, loss, alteration, or disclosure.

9. Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. You can manage your preferences at any time via the cookie management banner.

10. Changes to This Policy

Château Lamothe-Bergeron reserves the right to amend this policy to comply with legal and regulatory developments. Any updates will be published on this page with the corresponding date.